The Day My Google Account was Disabled / Locked !!!




What would you do if a criminal stole something very personal, and very valuable from you? What if they were able to target your business and cripple your income? You wouldn’t be too happy now, would you?

What if you also discovered that this was happening because of a sick crap mind that can affect your Google Account which might be your second life?

It was a bright sunny morning, after my return from college on winter vacations, I was enjoying my breakfast and signed into Gtalk with my username and password. It just said: "Invalid username or password". Even after repeated attempts just nothing, same message popping up.

Next I typed in Gmail.com on chrome, entered my Google username and password and hit enter, the next page was the most frightening thing in my life. It said 

Sorry, your account has been disabled.

It was like a night mare to me and I was just horror struck. I was in a fix and thought might be Google mistakenly flagged me and disabled my account. Wow!!! This can't happen to me. With my Google account, Google took away access to my Gmail, Orkut, Picasa, Alerts, Blogger, Docs, Feedburner, Groups, Notebook, Base, Knol, Sites, Reader, Talk, Webmaster Tool, SMS Channel, Health and many other services. 

My picasa web album showed: Album removed because violation of Terms and Conditions and every message to my Gmail account bounced back with message “Account Disabled ". Every thing related to my account was now down and so was I.

Google will not let me recover my GMail account. They were not letting me go through a series of captchas like their Google Accounts Help page says they will. Instead, Google has blocked or disabled my account, for no reason I can find, and will not let me log in.

Everything was black and down. I was sure I didn't violate any terms and conditions. Later with my friend’s Orkut account, I checked my scrapbook to find an unknown person's scrap saying: Your account is disabled, I can enable it, if you want to get it back scrap me. (Some of this text was in Hindi).

Looks like he tried to gain access into my account repeatedly using various means, which resulted in my account being locked by Google. But what now???

I even waited for 24 hours after read the test below but of no use:

Google has detection measures in place that flag accounts experiencing abnormal usage, or accounts that have been compromised. If your users' accounts are flagged, access may be temporarily disabled. It will take between one minute and 24 hours for access to be reinstated, depending on the behavior detected.

Unusual account activity includes, but is not limited to:

Receiving, deleting, or downloading large amounts of mail via POP in a short period of time.

Sending a large number of undeliverable messages (messages that bounce back).

Using file-sharing or file-storage software, browser extensions, or third party software that automatically logs in to your account.

Leaving multiple instances of your Gmail account open.

Browser-related issues. If your browser continually reloads while attempting to access your inbox, it's probably a browser issue instead of a system control. It may be necessary to clear your browser's cache and cookies.

I knew 3 people at Google and asked them what to do next and even applied to account recovery procedure which I can't disclose in detail. After filling out multiple forms and exchanging many mails with Google, after 2 days and lots of tension with sleepless nights, I got mail from Google:

Hello Shubham,

Thank you for your email. We've completed our investigation and we're re-enabling your access to this account.

The mail included details as in how to restore my access to account.

Really this is the best bad thing that happened to me, but all well that ends well with an important conclusion : Don't take anything for granted. So I'm back guys... Rock On!!! Njoy!!!





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36 comments:

  1. glad you got your account back.will seek your help if i loose it.;)

    ReplyDelete
  2. The mail included deatils as in how to restore my access to account.

    Correct the spelling 'deatils' to details

    Regards
    www.desicolours.com

    ReplyDelete
  3. Dude! That was surely a scare!
    Raise a toast to your re-enabled account...
    Keep postin'

    ReplyDelete
  4. The correction has been made to the post, Thanx :)

    ReplyDelete
  5. kool bro.
    seems that was a big "one-helluva-ride" for you.

    ReplyDelete
  6. hey, please help me !
    my account has been disabled.
    today morning i woke up and i couldn't sign in !
    it said , your account has been disabled for security reasons.

    please tell me how to get it back... [:(]

    ReplyDelete
  7. Fill in this form and pray to GOD :

    https://www.google.com/support/accounts/bin/request.py?ara=1&hl=en

    ReplyDelete
  8. Shubham,

    I have tried to no avail to get google to enable my account, can you give me any more insight as to how you actually got in touch with an actual person, or could you email me that account recovery procedure you cuold not go into detail over... I am desperate.

    therockthatdoesentroll@yahoo.com

    ReplyDelete
  9. Have you filled the recovery form @
    https://www.google.com/support/accounts/bin/request.py?ara=1&hl=en

    ReplyDelete
  10. Yes 5 times, I keep getting a reply that says...

    Thank you for your report. We were unable to verify that you own this
    account based on the information you provided. As a result, we've disabled
    this account, and we can't give you access to it.

    The funny thing is, I am giving them EVERYTHING...The verification code, the date I created the account, all of it. And they send me that. I think it has to be automated.

    ReplyDelete
  11. No this can't be the case, u might be missing something. Remember that they also catch your IP address when u submit that form. So try filling that form on computer you used your account most !

    ReplyDelete
  12. Well, I am giving it another try...

    I did just notice that where earlier today my blogger profile picture was not showing up, now it is, along with some other pictures associated with my picasa account... we'll see.

    ReplyDelete
  13. This comment has been removed by the author.

    ReplyDelete
  14. There it is again...

    Thank you for your report. We were unable to verify that you own this
    account based on the information you provided. As a result, we've disabled
    this account, and we can't give you access to it

    ReplyDelete
  15. I wonder how many more times I have to do it becomes insanity...

    ReplyDelete
  16. There is something missing that they need or some info you providing is wrong !

    ReplyDelete
  17. I can't figure it out. Sure would be nice if there was a human to help from googles side.

    Reid

    ReplyDelete
  18. Create Multiple Mirrors for your files

    Hi, would you write an article on file sharing/mirror ?

    ReplyDelete
  19. Hi neo! I want to know how can I install .exe file on linux mint? Please tell me.

    ReplyDelete
  20. well ... first this is comments hijacking if you ask things in irrelevant post
    any ways the last anonymous i want to answer your query ...
    1) linux mint is ubuntu based system and you do not need to use exe for all those things whose free versions are available.
    2) if you still want some thing which can run your exe files to install several games and applications use "wine" copy and paste this url to your web browser to know more ...
    "http://www.winehq.org"
    3) there is a commercial version of wine that is crossover is available which is much more advanced is available at :
    http://www.codeweavers.com/
    if you have any query you can visit
    http://pingusays.blogspot.com

    ReplyDelete
  21. I have visited this page to http://www.dosbox.com/download.php?main=1

    to download dos box for running turbo C in linux mint .Now which version should I install.Please tell me the next procedure to install dos box?

    ReplyDelete
  22. How do get a unsaved text document back in windows?

    ReplyDelete
  23. That's good news for you, Shubham. But everyone is not lucky as you. I got my account disabled too. It says "Account Temporarily Disabled". Hope it will be ok after 24 hours.

    ReplyDelete
  24. Facebook Marketing /PromotionsMay 13, 2010 at 3:05 PM

    I don’t usually reply to posts but I will in this case. WoW :)

    ReplyDelete
  25. Great Work buddy. From now onwards I will be keeping a paper-note of all the details, when my account was started, and all other details. But I have a problem, I have by mistake deleted my first mail of account creation. Is there any way I can know when I created my Google account?

    ReplyDelete
  26. There it is again...

    Thank you for your report. We were unable to verify that you own this
    account based on the information you provided. As a result, we've disabled
    this account, and we can't give you access to it

    ReplyDelete
  27. No this can't be the case, u might be missing something. Remember that they also catch your IP address when u submit that form. So try filling that form on computer you used your account most !

    ReplyDelete
  28. kool bro.
    seems that was a big "one-helluva-ride" for you.

    ReplyDelete
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