The MissionGearBest’s mission is very clear, it says, “to become the premier online electronics seller by providing an unparalleled selection of the very best gadgets, an unbeatable shopping experience, prompt shipping and exceptional customer service that exceeds expectations.”
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GearBest has a dedicated team and for them the only motto is “Customer is the king”. Thus when you will buy from GearBest they will be with you at every step , from the very moment you visit the website till you have the product delivered at your door step and also, until you are completely satisfied with your buying decision. The will provide you an un-parallel shopping experience with exceptional customer service.
Why GearBest is the bestGearBest has its own warehouse for procurement and inventory storage. They have excellent operations be it quality, control processes, customer support or the transport channels.
The servers of GearBest are completely secured with security scan, authentication and a verification by McAfee Secure™ from Symantec™. These security checks run on a daily basis to protect its online customers. You can also click on the official McAfee Trustmark or their Secure Shopping page to learn more. Thus, GearBest takes every caution to make their customers enjoy shopping with confidence.
The best is about GearBest is the amazingly designed website, it is elegant yet cool and quite refreshing outlook portrays its “Gadgetry” image very nicely via website. The way the gadgets are pictured on the website, their way of advertisement give you the feeling of shopping in real.
GearBest is a one stop shop where you can find products like cell phones, cell phone accessories, car electronic accessories, LED lights, lifestyle supplies, men’s’ clothing and a lot more. Thus a total of around 100 electronic and non-electronic categories could be found over the website. Their online catalogue is constantly expanding with the very latest and the coolest gadgets added every day to ensure their customers are always up to date with the latest technology.
If you live the way of latest gadget style, GearBest will help you be the Iron man.
The very best thing of shopping with this website is its customer- friendly warranty and return exchange policy. If you show your dissatisfaction towards the product being bought by you, it can be returned for a refund within 45 days of receipt of the package. For exchange purposes, it can be done within 3 months of the receipt. Also, the website provides free repair and life style customer support services.
Well, as I have already told a lot about the Customer service excellence, it also has a 24X7 live chat service. So you are in any doubt, trouble or require clarifications, GearBest’s customer representatives will be a ping away. For any sales or pre sales inquiries/ issues the USA helpline could be reached at +1(899)-138-0318
Warranty and ReturnsWarranty and Returns has an extensive list of options thus GearBest covers you with the category you fall in. Some of them are:
- 45 Day Money Back Guarantee
- 180 Day Free Repair Warranty
- Dead on Arrival (DOA)
- Out of Warranty Repairs
- Special product warranty:
- Custom made products coverage
- Lifetime Technical Support
Payment MethodsGearBest provides the secure options to purchase from the website. It has a number of secure payment methods which are completely friendly, safe and keeping the customer’s privacy at the utmost priority. Secure Credit Card Payment and Paypal being one of the most convenient methods, MasterCard, VISA, American Express, Discover, and bank transfer (debit card) are accepted by GearBest via PayPal.
So enjoy the trendiest eCommerce website with an amazing 45 days money back no questions asked policy. Do share you experience in the comment section below.