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The Ultimate Guide to Usability Testing

Usability testing is a process of determining an app, software, or a site specifically for the user. Usability test researchers professionally conduct the process of testing. The usability test specialists should uncover the problems of a specific product.

Benefits of Usability Testing

  1. Usability testing gives direct information, accurate results, and unbiased info about a particular product. The responses collected from different individuals or groups should help you design or redesign your product.
  2. Usability testing is always convenient: To conduct usability testing, you need to have prepared yourself for the activity earlier in advance. This will help you identify all the things that you need when doing your usability testing.
  3. Usability testing is essential: This is because it shows especially how your product is relevant to the user in a straightforward manner.
  4. Usability testing creates brand awareness: This eventually helps your product to be widely known in the market.

The Nine Phases of a Usability Study

  1. You should identify which part of your product needs to be tested: It is your role to come up with your product’s pros, cons, and areas of progress to come up with a concrete usability test.
  2. Know your study’s tasks: When you are doing your usability testing, you should see the common areas that users might ask some questions or clarifications.
  3. Set a high standard for success: Once you come up on how and what to test confirm the criteria to use for each task.
  4. Come up with a written document about your usability plan: At the threshold of your plan, you should create the aim of the study and current information about the product. To make your usability not to be biased or inaccurate, each moderator should use the written plan.
  5. Roles delegation: The moderator must remain neutral throughout the process of usability testing. This is done by asking relevant questions to different people.
  6. Look for your participants: Recruiting and screening the right participants is the toughest part of usability testing. To recruit participants that will give reliable results, you should come up with a detailed persona and entice them with some incentives. Recruiting people from other departments is also another alternative.
  7. Carry out the study: On the material day of the study, you should request your participants to do usability testing without any supervision.
  8. Analyze the data: This will help you to discover problems of each pattern and knowing how to offer a solution to a specific problem.
  9. Report the findings: After all, is done, the participants should submit their detailed results to you for perusal.

The Three Most Common Types of Usability Testing

  1. Guerilla /Hallway Usability testing: This a great type of testing which is done at a specific place with a lot of people.
  2. Un-moderated/ Remote Usability Testing: This is a kind of testing that allows people to test your product remotely.
  3. Moderated Usability Testing: This is a unique kind of usability testing that is facilitated by a particular moderator.